Varsha is the PPG Chair for GP Pathfinder Clinics with a focus on bringing the widest patient perspective into the practice. She is a patient, has lived and worked in Brent her whole life. A large part of the role is listening to the broad range of patient feedback, their needs and suggestions then ensuring the practice can respond appropriately. Varsha seeks ways of ensuring the patient voice is central to the way the practice works and conveys this to staff at the practice too.
She has experience of Customer Service and Care, spanning 27 years. She has worked with the London Borough of Brent across a range of areas to includingCareers Service, Education Standards, and the Local Library, Arts and Heritage Departments. Varsha has been a Manager at a Library, working front line within several Libraries across the Borough, and providing Administrative support to the Arts andHeritage Departments at the Head Office.